Terms and Conditions

This document outlines the general terms and conditions under which users are offered the use of the website www.marcoparrino.com, which provides textual and visual content as well as the sale of the volume “Sicilia è amore”.

Definitions

To allow a complete understanding and acceptance of these terms and conditions, the following terms, singular and plural, will have the meaning indicated below:

Owner: Marco Parrino, C.F. PRRMRC95D18A176V
Application: the website www.marcoparrino.com
Products: the products provided to the user by the Owner
User: any subject who accesses and uses the Application
Consumer User: the adult individual who concludes a contract for purposes unrelated to their entrepreneurial, commercial, artisanal, or professional activity
Conditions: this contract governing the relationship between the Owner and Users and the sale or supply of Products offered by the Owner through the Application.

Scope of Application of the Conditions

The use of the Application implies acceptance of the Conditions by the User. If the User does not intend to accept the Conditions and/or any other notice, legal notice, information published or referred to therein, they may not use the Application or its related services.

The Conditions can be changed at any time.

Contact Information: For any queries, complaints, or feedback, please contact us at info@marcoparrino.com

Purchase or Supply Request via the Application

All Products offered through the Application are described in detail on their respective product pages (quality, characteristics, availability, price, delivery times and costs, additional charges, etc.). Some errors, inaccuracies, or small differences between what is published on the Application and the actual Product may be evident. Furthermore, any images of the Products are only representative and do not constitute a contractual element.

Purchases and/or supply requests for one or more Products through the Application are allowed for Consumer Users.

Physical persons are allowed to make purchases and/or supply requests only if they are of age. For minors, any purchase and/or supply request for Products through the Application must be vetted and authorized by parents or those exercising parental responsibility.

The offer of Products through the Application constitutes an invitation to offer, and the order sent by the User will be considered a contractual proposal for purchase and/or supply, subject to confirmation and/or acceptance by the Owner as described below. Therefore, the Owner will have, at its sole discretion, the right to accept or not the User’s order without the latter being able to object or complain about anything for any reason and/or reason.

The sales or supply contract for the Products is considered concluded with the acceptance by the Owner of the User’s contractual proposal. The Owner will accept the User’s contractual proposal by sending the order confirmation to the email address indicated by the User or through the display of an order confirmation web page, in which the order date, User data, characteristics, and availability of the Product, price or price calculation method, any additional charges and taxes, delivery address, times, and any delivery costs, methods for exercising the right of withdrawal or its possible exclusion, and the warranty will be reported.

The sales or supply contract for the Products is not considered effective between the parties in the absence of what is indicated in the previous point.

In the event that the Product is not available, the Owner will notify the User of the new delivery or supply terms, asking whether they intend to confirm the order or not. It is understood that the contract will be perfected in relation to the Products accepted by the Owner.

The User undertakes to check the correctness of the data reported in the order confirmation and to immediately communicate to the Owner any errors and will keep a copy of their order, the relative confirmation, and the Conditions.

Prices and Payments

For each Product, the price inclusive of VAT, if due, is indicated. If the nature of the Product involves the impossibility of calculating it in advance, the methods for calculating the price are indicated.

In addition, all any taxes, additional expenses, and delivery costs that may vary in relation to the destination, the chosen delivery method, and/or the payment method used will be indicated. If these expense items cannot reasonably be calculated in advance, there will be an indication of which expenses will be charged to the User.

The Owner reserves the right to change, at any time, the price of the Products and all any additional costs. It is understood that any price changes will not in any case affect contracts already concluded before the change.

The User undertakes to pay the price of the Product within the times and methods indicated in the Application and to communicate all the necessary data possibly requested.

The Application uses third-party tools for payment processing and does not come into contact in any way with the payment data provided (credit card numbers, name of the holder, password, etc.).

If these third-party tools were to deny payment authorization, the Owner could not provide the Products and could not be considered in any way responsible.

Billing

Users who wish to receive the invoice will be asked for billing data. For the issuance of the invoice, the information provided by the User will be used, which they declare and guarantee to be true, releasing the Owner from any broader indemnity in this regard.

Methods of Delivery of Material Products

Material Products and/or digital goods provided on a material medium will be delivered to the address indicated by the User, with the methods and within the term chosen or indicated on the Application and reported in the order confirmation. Unless otherwise specified, the delivery terms specified in the order confirmation indicate the usual time required to deliver the Product from the moment the courier takes charge.

In the event that it is not possible to provide the requested Products, timely notice will be given via email to the User, with an indication of when it is expected to be able to deliver them or the reasons that make the supply impossible.

If the User does not intend to accept the new term or delivery has become impossible, they may request a refund of the amount paid, which will be promptly credited in the same payment methods used by the User for the purchase, at the latest within 14 days from the date on which the Owner became aware of the refund request.

Upon receipt of the Product, the User is required to verify its compliance with the order made as well as the integrity of the packaging. In the event that there are evident damages to the packaging and/or the Product, the User may refuse the delivery of the Product and may return it without any expense to their charge.

Right of Withdrawal

The Consumer User has the right to withdraw from the contract, without giving any reason, within 14 days from the day on which they or a third party other than the carrier and designated by them acquires physical possession of the Product.

To exercise the right of withdrawal, the Consumer User is required to inform the Owner of their decision by sending an explicit declaration to the contacts indicated.

To meet the withdrawal deadline, it is sufficient for the Consumer User to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

If the Consumer User withdraws from this contract, all payments made to the Owner will be refunded, including delivery costs (except for the additional costs arising from the choice of a type of delivery other than the least expensive type of standard delivery offered by the Owner), without undue delay and in any event no later than 14 days from the day on which the Owner is informed of the Consumer User’s decision to withdraw from this contract. These refunds will be made using the same means of payment used by the Consumer User for the initial transaction, unless the Consumer User has expressly agreed otherwise; in any case, the Consumer User will not incur any fees as a result of such reimbursement.

The refund may be suspended until receipt of the goods or until the Consumer User demonstrates that they have returned the goods, whichever is earlier.

The Consumer User is requested to return the goods or hand them over to the Owner without undue delay and in any event within 14 days from the day on which they communicated their withdrawal from this contract. The deadline is met if the Consumer User returns the goods before the period of 14 days has expired. The direct costs of returning the goods will be borne by the Consumer User. The Consumer User is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal is excluded in the cases provided for by art. 59 of the Consumer Code, and in particular in the case of:

supply of goods made to measure or clearly personalized;
supply of goods that are likely to deteriorate or expire rapidly;
supply of sealed goods that cannot be returned for hygienic reasons or related to health protection and have been opened after delivery.

Warranty

The Products are covered by the legal warranty for defects of conformity, as provided for by the Consumer Code. To exercise the warranty right, the User must keep the invoice, the order confirmation, or any other document proving the date of the purchase and the date of delivery of the goods.

The User who has found defects of conformity in the Product delivered to them must immediately contact the Owner, indicating the defect found.

In the event of a defect of conformity, the User has the right to request the repair or replacement of the Product. If these remedies are not possible or excessively burdensome, the User will have the right to a reduction in the price paid or the termination of the contract, in accordance with the provisions of the Consumer Code.

The Owner is responsible for the lack of conformity if it occurs within two years from the delivery of the goods. The action aimed at asserting the defects not maliciously concealed by the Owner is prescribed, in any case, within twenty-six months from the delivery of the goods; the User, under penalty of forfeiture, must report the lack of conformity to the Owner within two months from the date on which they discovered the defect.

Limitations of Liability

The Owner, within the limits of the applicable law, is liable for damages of a contractual and extra-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, for willful misconduct or gross negligence, of the activity of the Application.

Therefore, the Owner will not be liable for:

any losses that are not a direct consequence of the breach of the contract by the Owner;
any loss of business opportunities and any other loss, even indirect, possibly suffered by the User (such as, but not limited to, commercial losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill value, etc.);
damages or losses resulting from interruptions or malfunctions of the Application due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will and extraneous to the sphere of control of the Owner, such as, by way of example and not exhaustive, failures or interruptions to telephone or electrical lines, the Internet and/or other means of transmission, unavailability of websites, strikes, natural events, viruses and cyber-attacks, interruptions in the supply of third-party products, services or applications;
incorrect or unsuitable use of the Application by Users or third parties;
the issue of incorrect tax documents due to errors in the data provided by the User, the latter being solely responsible for the correct insertion.

Privacy Policy

For information on the use of personal data, Users must refer to the privacy policy of the Application.

Cookies Policy: For information on the use of cookies, Users must refer to the cookies policy of the Application.

Intellectual Property

All trademarks, nominal or figurative, and all other marks, trade names, service marks, wordmarks, illustrations, images, or logos that appear concerning the Application are and remain the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and by related international treaties.

Age Requirements

Users declare themselves to be of adult age according to the legislation applicable to them. Minors may use the Application only with the assistance of a parent or guardian. Under no circumstances may persons under the age of 13 use the Application.

Applicable Law and Jurisdiction

The Conditions are subject to Italian law.

For any dispute concerning the interpretation, execution, and termination of these Conditions, the competent court will be that of the place of residence or domicile of the User, if located in the territory of the Italian State.

Complaints Procedure: If you have a complaint, please contact us at info@marcoparrino.com.

Last update: 23/09/2023